Refund and Returns Policy
Last Updated: January 27, 2026
Lavanya Aari Mart offers clear refund and return guidelines for Aari work materials, embroidery supplies, and tailoring essentials.
Refund Eligibility
- Damaged/Wrong Product: Full refund if reported within 7 days
- Defective Items: Manufacturing defects (not usage damage)
- Non-Delivery: After 10 days from dispatch
Return Eligibility
- Wrong Item Received: Return within 7 days
- Damaged on Arrival: Return within 7 days
- Defective Product: Return within 10 days
Non-Refundable/Non-Returnable
- Opened threads, beads, zari, consumables
- Customized/personalized orders
- Change of mind/price mismatch
- Discounted sale items (unless defective)
Process
- Contact: Email team@lavanyaaarimart.com or call 9443029097 within 7 days
- Photos: Share order details + damage/defect photos
- Return: Ship to 1st Floor, Nirai Nilla Complex, Bus Stop Opp, Kurubampalaym, Vedapatti, Coimbatore 641007 (Customer pays return shipping)
- Processing: Refund to original payment method within 5-7 working days
Shipping Policy
Dispatch: 2-3 days from Coimbatore
Delivery: 3-7 days across India
Tracking: SMS/Email with tracking link
Free Shipping: Orders above ₹999
Contact Us
Lavanya Aari Mart
1st Floor, Nirai Nilla Complex, Bus Stop Opp, Kurubampalaym, Vedapatti, Coimbatore 641007
Phone: 9443029097 | 7904320907 | 7904220907
Email: team@lavanyaaarimart.com